Configuring the Servicetrace server¶

Running the configuration tool for the Servicetrace server¶

The Servicetrace server (Central Server (APM / TA) or X1 Server (RPA)) must also be configured to enable the components of the Servicetrace Robotic solution to communicate via HTTPS. To do so, use the ServerConfig.exe application from the Tools folder in the installation directory on the server.

Open the directory

<Servicetrace Server installation directory>\Tools

e.g.

C:\Program Files\Servicetrace\X1 Server\Tools

or

C:\Program Files\Servicetrace Central Server\Tools

and start the ServerConfig.exe application.

Configuring the X1 server¶

conf_ConfigServiceTraceServer_X1ServerConfigEXE_HTTPS

Select HTTPS, enter the fully qualified domain name of the server, and click the Update button.

If a backup of the previous configuration was created, you must confirm that it can be overwritten.

The X1 Server has now been switched to HTTPS. From this point, you can only reach the web applications via the

https://<fully qualified domain name>/servicetrace/rpa/<web application name>/<view name>.html

path.

Configuring the Central Server¶

conf_ConfigServiceTraceServer_CentralServerConfigEXE_HTTPS

Select only HTTPS, enter the fully qualified domain name of the serverand the port, and click the Update button.

If a backup of the previous configuration was created, you must confirm that it can be overwritten.

The Central Server has now been switched to HTTPS. From this point, you can only reach the web applications via the

https://<host name>/servicetrace/rpa/<web application name>/<view name>.html

path.

If you want the Central Server to be available via both HTTP and HTTPS, also select the HTTP checkbox. In this case, the HTTPS binding must not be deleted in the IIS.

Troubleshooting¶

If you still receive error messages from the client components, check under TLS 1.2 is not activated for the .NET Framework and TLS 1.2 is not configured for WinHTTP in the Chapter entitled Troubleshooting.