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Secure communications between the components of the Servicetrace Robotics solutions

Instructions for configuring HTTPS

Overview

The Servicetrace Robotics solutions XceleratorOne (RPA), Application Process Monitoring (APM), and Test Automation (TA) have been implemented as client-server applications. The individual components can be installed on different computers and exchange data over a network.

The data is exchanged via HTTP by default.

Since only certain data – such as passwords and special datasets – is encrypted directly by the Servicetrace Robotics solutions for communication between server and Robot, there is a risk that other sensitive data could be intercepted by third parties during network transfer.

Therefore, HTTPS should be used for secure communications between the server and client components of the Servicetrace Robotics solutions XceleratorOne (RPA), Application Process Monitoring (APM), and Test Automation (TA).

When HTTPS is used to transfer data, the data is always encrypted, which means it cannot be read by third parties.

To use HTTPS, several elements of the server and clients must be configured specifically.

These instructions are a step-by-step guide to configuring HTTPS for use in data transfer between server and client components of the Servicetrace Robotics solutions.

HTTPS_Server_Client_Communication

The server component is the computer where the X1 Server (RPA) or Central Server (APM / TA) and the Workflow Repository are installed, and usually the database as well.

Client components are computers where X1 Bots (RPA) or Robots (APM /TA), Design Studios (RPA) or Workflow Studios (APM / TA), and browsers to operate the Servicetrace web applications are installed.

A more detailed overview of the functions performed by these components is available in the corresponding manuals on the Servicetrace customer portal.

Certificates must be installed on the server and the Servicetrace server, the IIS, and Java (for Apache Tomcat) must be configured for communication via HTTPS.

The certificates must also be installed on the clients. The Servicetrace Robots and Servicetrace Studios have to be configured for communication via HTTPS.

All addresses for the Servicetrace servers must start with https://<fully qualified domain name>/.