TOC

Run Result Validation

apmta_ControlCenter_RunResultValidation_Overview

In the Run Result Validation view, you can see all Workflow runs that were completed with the status Warning or Error.

Only those Workflow runs are displayed for which an analysis package was created. As a rule, an analysis package is created for each Workflow run. In exceptional cases, however, the Robot may not be able to start the Workflow. Then, an error is reported but an analysis package is not created. You can find such errors in the view Control Center > Workflows > Administration: Workflow Run Statistics.

You can select and sort the interval that is displayed, the severity of the error, the Workflows and the Stations. You can check the analysis data directly and download it in the form of an analysis package.

You can analyze, classify and comment on the results of the Workflow runs with the aid of screenshots and logs.

Workflow Errors are errors in the Workflow execution, which are not associated with the application to be measured. These could be pop-up windows, for example, which interrupt the measurement, or a disruption in the internet connection of the Robot.

Application Errors are errors resulting from operating errors of the application to be measured. This is typically the case whenever the application to be measured is not available at the time of the measurement.



Workflow runs that are classified as Workflow Errors can be excluded from Service Reports. They would falsify calculation of the Availability since the non-availability is not due to an error in the measured application but to an error in the execution of the measuring Workflow or Robot.

Multitenancy

Run Results are saved in the context of a Customer. If standard users are logged in, the Run Result Validation list contains only the Run Results of the Customer linked with this user; whereas logged in System Users operate in the context of the Customer currently specified by Customer Switch and thus view only the Run Results of this Customer.

The [System] context does not support Run Result Validation. Selection of [System] context via Customer Switch results in an error message as follows:
Access denied: no support for System context

Privileges

To open the Run Result Validation view and to analyze the results, you require the privilege Control Center Open.

To validate and comment on Run Results, you also require the privilege Run Result Validation Administration.

Run Result Validation list

apmta_ControlCenter_RunResultValidation_List

In the Run Result Validation list, you can see all Workflow runs that were completed with the status Warning or Error.

Columns of the Run Result Validation list

Status

Validation status of the run results

New

Run results with status New have not yet been validated.

Application Error

Run results with status Application Error have been validated as an Application Error using the button Validation > Validate as application error.

Workflow Error

Run results with status Workflow Error have been validated as a Workflow Error using the button Validation > Validate as workflow error.

Workflow

Name of the executed Workflow

Location

Location where the Workflow was executed

Station

Station where the Workflow was executed

Start time

Time at which execution of the Workflow was started in the time zone of the logged-in user

Result

Result of the execution of the Workflow

Warning

The Workflow was completed with the status WARNING.

Failure

The Workflow was completed with the status EXECUTION_FAILURE.

Validation Comment

Comment on validation of the run results, which was entered using the button Comment Validation

Validated by

Name of the user who last edited the validation or the comment on the validation

Message

Last entry of the Robot in stc_trace.log, which describes the run result and further related details

Duration

Duration of the Workflow run in seconds

Revision

Revision number of the executed Workflow

System

System from the master data of the executed Workflow

Application

Application from the master data of the executed Workflow

Client

Client from the master data of the executed Workflow

Action

Actions for analysis data of the Workflow run

Show analysis package and trace logs

Click the Show analysis package and trace logs icon to open a window with the log and screenshots of the Workflow run.

apmta_ControlCenter_RunResultValidation_List_Column_Action_ShowAnalysisPackage
Right-click on the image and select the option Open image in new tab, to open the image in original size in a different tab of your browser.
Download analysis package

To download the entire analysis package with the log, the screenshots and additional analysis data, click on the icon Download Analysis Package.

You obtain the following information in a ZIP file:
apmta_ControlCenter_RunResultValidation_List_Column_Action_DownloadAnalysisPackage

  • TracePic_[Number].jpg
    • TracePics are screenshots that were created at regular intervals during the Workflow run, and that have been numbered consecutively in order of their creation.
  • trace
    • The trace folder contains screenshots that were created when the error occurred, the course of the Workflow execution (stc_trace.log), and other files that the Servicetrace Support Team can use to analyze the error.
  • custom
    • During the Workflow run, you can store additional files in the custom folder of the runtime folder, and these files in the custom folder can then be included in the analysis package.
  • temp
    • The temp folder can contain information from individual Action Steps, which has been stored there on a temporary basis.
  • test
    • The test folder contains data from the timers and checkpoints of the Workflow.

You can open the downloaded analysis package directly in the Workflow Studio by using the mouse to drag-and-drop it onto the opened Workflow or by using the Load Analysis Package function from the Project menu. You can find more detailed information in the Workflow Studio Manual.

Menu of the Run Result Validation list

Refresh

Click on the icon Refresh to update the list of the run results in accordance with the selected interval.

Interval

interval

Select which results are to be displayed by selecting either a time interval or the number of recent results to be displayed up to a specific time. Then click on Refresh to update the list of the run results in accordance with the selected interval.

Severity

apmta_ControlCenter_RunResultValidation_List_Menu_Severity

Select the severity of the run results to be displayed in the table. You can display results with Warning or Error.

Filter Workflows

apmta_ControlCenter_RunResultValidation_List_Menu_FilterWorkflows

Select the Workflows whose results are to be displayed in the list. All end-to-end Workflows of the Customer are available for selection.

Filter Stations

apmta_ControlCenter_RunResultValidation_List_Menu_FilterStations

Select the Stations whose results are to be displayed in the list. All end-to-end Stations of the Customer are available for selection.

Menu

First select one or more Workflow runs and then select from the menu, which action you wish to execute.

Validation

apmta_ControlCenter_RunResultValidation_Menu_Validation

User/System User
You can analyze, classify and comment on the results of the Workflow runs with the aid of screenshots and logs.

Workflow Errors are errors in the Workflow execution, which are not associated with the application to be measured. These could be pop-up windows, for example, which interrupt the measurement or a disruption in the internet connection of the Robot.

Application Errors are errors resulting from operating errors of the application to be measured. This is typically the case whenever the application to be measured is not available at the time of the measurement.

This element is only displayed if you have the privilege Run Result Validation Administration.

Validate as application error

Click on the entry Validate as Application Error to classify the results of the selected Workflow runs as errors in the measured application.

Validate as workflow error

Click on the entry Validate as Workflow Error to classify the results of the selected Workflow runs as errors in the set-up of the underlying Workflow.

Comment Validation

User/System User
Click on the entry Comment Validation to comment on the results of the selected Workflow runs.
This element is only displayed if you have the privilege Run Result Validation Administration.

You can also classify the result here.