Process Operation - Unprocessed User Tasks¶
User Tasks are elements of a process model, which cannot be processed fully automatically by a Robot, but which require the support of a human.
The Unprocessed User Tasks view lists all user tasks of a customer that have been started during the course of a process execution but have not yet been completed.
You can see whether the user tasks have been assigned, to whom they have been assigned, and which user has reserved them for processing.
You can assign the User Tasks to users for processing. They then appear in the view My X1 > Open User Tasks of those users.
It is also possible to remove the assignment of a user to a user task.
Privileges of the view Unprocessed User Tasks¶
To see the view Unprocessed User Tasks, you require the privilege Unprocessed Task List Open. To change the assignments of user tasks to users, you also require the privilege Unprocessed Task List Edit.
List of unprocessed user tasks¶
Data representation of the unprocessed user tasks¶
All unprocessed user tasks are shown in a List.
Columns in the list of Unprocessed User Tasks¶
Process Name¶
Name of the process that contains the user task
User Task Name¶
Name of the user task
Creation date¶
Time stamp of opening of the user task by a Robot
Related Users¶
Names or number of users to whom this user task has been assigned for processing
Display of user names
If the task has only been assigned to one or two users, their names are displayed.
If it has been assigned to more than two users, the number of users is displayed. You can then see the names of the users in a tooltip if you hover the mouse pointer over the user symbol.
Claimed by¶
Name of the user who wishes to process the user task and has reserved it by clicking on Claim Task.
Reserved tasks can be assigned to other users with the action Manage users.
Action¶
Manage users¶
Specify which users are to process the user task by clicking on the Manage Users icon.
Selection of users
From the List selection fields, you can select as many users as you wish, who can either process the user task or who are no longer to process it.
The task is displayed in the List of open tasks to all users who are listed in the Assigned Users field.