Excellent Analyst Reviews for Servicetrace Robotic Solutions
Reviews by leading industry analysts

XceleratorOne® reaches top 3 rankings in seven of eight “critical” RPA categories.
Gartner Critical Capabilities for Robotic Process Automation (September 2020)
XceleratorOne® RPA platform achieves Top 3 scores in seven out of eight Gartner categories; Servicetrace acknowledged for its ability to enable much simpler task-level automations and for “administration and process life cycle management”.
From niche player to visionary: Servicetrace’s big shift in Gartner’s magic quadrant.
Gartner’s Magic Quadrant for Robotic Process Automation (August 2020)
Vendors in the report are evaluated based on ability to execute and completeness of vision.


“Easy to learn solution, flexible and stable. No development skills required, e.g. drag & drop can be used. Support is quick if required.”
– Quality Expert in the Services Industry
“Strong combination of BPMN and RPA from a sovereign European provider.”
– Head of Digital Platforms in the Government Industry
“Very good RPA solution that covers the whole RPA cycle (Eval, Dev, Ops) in one product.”
– Service Manager in the Services Industry
“On the fly creation of new automation workflows possible, including working in a Citrix.”
– Solution Architect in the Manufacturing Industry
“Perfect X1 Design Studio manages automated solutions E2E.”
– Expert Process Design in the Communications Industry

Gartner awards XceleratorOne® (X1®) for “Integration via UI” and “Augment Knowledge Workers”.
Gartner Critical Capabilities for Robotic Process Automation (December 2019)
Servicetrace´s RPA platform XceleratorOne® (X1®) was tied for the third highest ranking for two RPA Use Cases by the research and advisory firm Gartner.
Strong Performer: Servicetrace rides the Forrester wave for RPA.
Forrester Wave™: Robotic Process Automation, Q4 2019 (October 2019)
RPA provider Servicetrace is recognized as a Strong Performer in an Independent Evaluation on Robotic Process Automation vendors. The report evaluates 15 RPA providers that matter most. Servicetrace received the highest possible score in the „product roadmap and differentiation“ criterion. Furthermore, Servicetrace received the second-highest score among all vendors in the „Governance, SaaS, and community“ criterion.
