Independent Research Firm Named Servicetrace a “Strong Performer” for RPA
PRESS RELEASE RPA provider Servicetrace is recognized as a Strong Performer in an Independent Evaluation on Robotic Process Automation vendors. The report evaluates 15 RPA providers that matter most. Servicetrace received the highest possible score in the „product roadmap and differentiation“ criterion. Furthermore, Servicetrace received the second-highest score among all vendors in the „Governance, SaaS, and community“ criterion. Darmstadt/Germany, 23rd 2019 – The Forrester Wave™: Robotic Process Automation, Q4 2019 ranks Servicetrace a Strong Performer among the evaluated 15 RPA platform providers. According to the report, “Servicetrace is a good fit for firms with end-to-end process problems that require orchestration of diverse workers and automations and with deep security needs that are a struggle for traditional RPA platforms.” Forrester evaluated the participants based on a comprehensive set of 25 criteria in three main categories: current offering, strategy, and market presence. As part of Forrester’s rigorous review process, the firm also analyzed vendor surveys, conducted customer reference surveys, participated in product demos, and examined expert interviews. Markus Duus, CEO Servicetrace, said: “We have been experiencing a hype in the RPA market and hence, a lot of RPA offerings. There the analyst reports are so important as they shed some light on the solution market. I believe that Forrester appreciated the strengths of our XceleratorOne platform. The report is a motivation for the entire fantastic Servicetrace team to further expand our innovative RPA approach and our leading RPA platform.” About Servicetrace For 15 years, Servicetrace has been successfully developing innovative robotic solutions in the fields of Robotic Process Automation (RPA), Test Automation (TA) and Application Performance Monitoring (APM). With Servicetrace’s automation solutions, organizations can launch their Enterprise Automation Journey safely, quickly and easily. Many global players across all industries trust the multi-patented technology, among them many of the 2,000 largest European companies. For more information: or via Linkedin and Twitter. Press contact: Diane Burda, PR Manager P: +49 6151 950 46-19 E: