Automating Processes: Which Processes qualify for RPA?

More and more companies and employees want to automate processes, but which processes qualify for automation with RPA? You can use this RPA criteria catalog and a free process check to determine whether your processes can be automated, so you can quickly and easily identify processes that are suitable for RPA.

Our free service: the RPA Process Check. As a leading German RPA expert, we offer individual assistance with evaluating your processes.

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Why should Companies automate Processes?

Processes tie up the time of critical employee resources. The McKinsey Global Institute estimates that 30 percent of all office processes can be automated. And this is easier than often thought: With modern Robotic Process Automation (RPA) technology, organizations of all types and sizes can automate their processes. And yes, automating processes pays off: When companies automate processes, they increase the speed and quality of their operations, leading to greater efficiency and stability, lower costs, and fewer errors.

The global consultancy Deloitte puts the benefits of RPA in the high double-digit percentage range. In concrete terms, this means, among other things: 59 percent lower costs, 86 percent greater productivity, and 90 percent higher quality.

Which Processes can be automated? Criteria for RPA

Do you want to automate processes, but don’t know which processes are suitable for RPA? With the following RPA criteria list, you can identify RPA-suitable processes quickly and easily.

RPA criteria checklist: typical processes for successful automation

  • Transactions that are prone to repetition
  • Standard processes
  • Logical decision trees (if x, then y)
  • Transactions highly prone to inadvertent errors

Automating Processes: Initial RPA Potential assessment

You can use the following six criteria to do an initial quick check. If a process meets most of these criteria, it is very likely suitable for automation.

    1. Is the data input structured?
    2. Is the volume of transactions OR the value of transactions high?
    3. Does the process follow clear, logical rules?
    4. Is the process repetitive?
    5. Is the process prone to errors and rework?
    6. Does the process or the related systems only change rarely?

Exclusion Criteria: Processes not suitable for Automation.

Somewhat less suitable for automation are processes with open decision trees, non-standardized processes, processes with frequent changes, and exceptions. But things are changing: Due to the dynamic evolution of RPA technology and by combining RPA with artificial intelligence, organizations will be able to automate longer and non-standard processes as well. Here is an example of a company that has automated processes in customer service – with RPA and artificial intelligence.

Besides the typical RPA criteria, there are also a few exclusion criteria for automating processes, which are not always directly related to the process. Examples include a challenging personal environment or analog, unstructured data. If the following aspects apply, it is better to forego automating these processes at the present time:

– Challenging personal environment

– Unstable IT environment

– Unstable processes

– Planned transformations

– Analog data

– Specific processes with specific software solutions

More Information about „Process Automation“  Here you can find an Overview.

The RPA Process-Check:

Do you need help assessing whether processes can be automated? Servicetrace’s RPA specialists can help you with a personal process check.

Get your Process Check now!